COVID-19 (Coronavirus) advice

Wednesday 25 March 2020:

The world is facing unprecedented challenges in managing the COVID-19 pandemic. At the Australian Council for Educational Research (ACER), we are following the guidance of government health authorities to ensure the safety and wellbeing of staff, partners and everyone involved in our work.

While our offices remain operational, many of our employees are now working from home, and we encourage you not to visit us in person. We continue to offer online a wide range of products and services that support improved learning.

In line with official government advice we have:

  • Cancelled all air travel: please contact your ACER research project manager for details
  • Implemented ‘social distancing’ resulting in the need to run online, postpone or cancel several assessment programs: registered candidates will be emailed directly but please also check the relevant website page for the latest advice
  • Made changes to our workshops so they are online, postponed or cancelled. Those affected will be contacted directly
  • Encouraged staff, partners and our contacts to follow official advice on personal hygiene, such as regular and thorough hand-washing, and limiting contact with others

While the current situation is very challenging, ACER is well-placed to work flexibly and we are committed to supporting you with the high quality, research, expertise and products that the education community has come to expect.

You can contact us on the telephone, during local business hours, or through our web contact form. If your enquiry concerns a specific online learning course, assessment or other product, please use the email address listed on the relevant website.

ACER will continue to act on official government health advice as the situation evolves and will provide regular updates on this page and on our main website: