Sitting the LAT by remote proctoring

To sit the test by remote proctoring, you should be seated and ready to begin your test at the time you scheduled your test session. You need to login to your ProctorU account before the scheduled test time.

You must have:

You should use the reverse page of the printed admission ticket to plan your responses.

When you connect to your online proctor, your Admission Ticket and photo ID will be checked and your photo will be taken by the proctor. You will also be asked to use your webcam and mirror or similar reflective device to scan your test room and computer screen to ensure they meet the requirements before you are permitted to start the test. You may be asked to scan your test room and computer screen again during the test session if your online proctor suspects of any act of misconduct.

Please note that pre-test procedures typically take at least 30 minutes to complete, however, they may take longer if you experience technical issues. Please allow up to 3 hours or more (in the event of technical issues) for your test session. After the administrative checks have been completed, your proctor will run the ACER online test application on your computer to allow you to sit your test. You will not be able to sit your test if you do not have the ACER online test application installed on your computer, or if your computer is unable to run the application. Unpermitted programs will be detected by the ACER online test application while you are sitting the test. Your test will be locked and you will not be able to continue the test if such programs are detected. Hence, please ensure any remote controlling software such as TeamViewer and VNC have been disabled or uninstalled on your computer before you sit the test.

On your test day, you will need to provide the relevant username (for the test component you are sitting) found on your Admission Ticket, and your online proctor will key in the password for you.

Please download and refer to the Remote Proctoring Guide for Candidates – LAT 2019 for information on how to register and sit your test via remote proctoring.

Test Room Requirements

Before your scheduled test session, you must ensure your test room is set up to these requirements:

  • An appropriate workstation on a stable desk.
  • A room that is free from distractions, noise and prohibited materials (no other person - including dependent children - or animals are permitted in the test room). Proctors may require you to move your sitting position or change to a different room on your test day if they believe your sitting position or test room is not suitable.
  • Suitable temperature, lighting and ventilation.

You are advised to eat a meal before your scheduled test session. You will not be allowed to have any food or drink, other than bottled water or a clear glass of water on your desk.

Test Delivery

The test will be administered under secure test conditions which will be strictly enforced at all times. You will be monitored at all times during the test session and you must follow the instructions of your online proctor as you would a test supervisor in a test centre. Failure to comply with the instructions of the online proctor will be considered as misconduct.

You may use the bathroom during test time and your identity will be verified and your test room scanned again after the break. No additional test time will be given. You will need to ask your online proctor for permission to use the bathroom and this will be recorded in your session report. 

During your test session, the following actions may need to be taken by your online proctor to ensure that your test is administered securely and within the test rules:

  • Communicate with you via the chat box or audio if there is an issue.
  • Ask you to adjust your webcam in order to be able to see your face and what you are doing clearly during the entire test session. If you are planning to use a laptop when you sit the test and the angle of the integrated webcam is not adjustable, you may consider using an external webcam.
  • Transfer you to another online proctor or technician.
  • Your test session may need to be paused to check your equipment or to resolve a technical issue. In such instances, the test timer may need to be paused depending on the severity of the issue.
  • If you act in a manner that is intentionally disruptive, offensive or abusive during your test session or after the test, or if you engage in any of the acts listed as misconduct, the proctor will give you a warning, and they may stop your test session if you repeatedly engage in the behaviour after the warning. In such cases, ProctorU will provide an incident report to ACER.  You will also have to contact ACER immediately by email or by using the message function in your ACER candidate account after your test session in order to resolve the matter.

Your entire test session will be recorded by ProctorU including your chat logs with proctors, the video recordings of your webcam and your computer desktop, and ACER will have access to the full records.

Technical Issues

ProctorU will provide technical support through online technicians if there are technical issues during the test sessions. If you experience any issues (for example, technical or connection problems) during your test session, you should communicate these to your online proctor immediately so that they may be resolved. If your online proctor cannot resolve your issues, or for any other queries and concerns you may have regarding your test session, please contact LAT Office immediately so that the issue can be addressed without delay.

If you need to report an issue to the LAT Office regarding your remote proctoring test session, please provide as much information as possible. The LAT Office will investigate each case and determine suitable follow-up action.

If there are significant and/or unforeseeable technical problems that cannot be resolved by the online proctor, a test session may need to be rescheduled. Where candidates have not started their test due to connection or equipment issues or where candidates have already started their test and are unable to complete it due to technical issues, a test session will need to be rescheduled as soon as possible, preferably by 8pm AEST on that same day, Thursday 3 October 2019. ACER will review each case and take into account the local time at the candidate’s location. It is critical for candidates to re-sit their incomplete test as soon as possible.

In extreme cases in which candidates are unable to complete their test by 8pm AEST on Thursday 3 October 2019, special consideration may be given for the candidates to reschedule and sit the test by 12pm AEST on Saturday 5 October 2019. Candidates will have to sit the rescheduled test at the agreed time. No further extension will be granted. Candidates who have not started the test by 12pm AEST on Saturday 5 October 2019 will not be able to sit the test. For candidates who have started but not completed the test, their test will be marked based on the responses they have provided.